Pricing, Payments, Cancellations and Refunds
Payments will be processed through ICICI. The delivery or programme-start timing depends on the programme selected and must be displayed before payment. Eligible refund requests must be submitted within 7 working days after payment. Requests made later are not eligible, except where a refund or other remedy is required by applicable law.
Before payment
The checkout must show the service, student or account receiving it, total price including applicable taxes and charges, delivery timing and the applicable cancellation/refund conditions.
Failed or duplicate payments
Contact us with the payment reference and date. Do not send card numbers, CVV, UPI PINs or banking passwords. Resolution timing and chargeback information will be published with the selected payment provider.
Service problems
If a paid service is not supplied as described, submit a grievance so that access, replacement or refund eligibility can be reviewed. Nothing in this policy removes rights or remedies that cannot legally be excluded.
Contact and exercise of rights
Ariv AcademySenthil Tower, No.39, Second Floor, Thirumalai Nagar, 2nd Street, Kolathur, Chennai – 600099
Phone: +91 73388 37601
Privacy email: admin@ariv-academy.com
Grievance phone: +91 98400 89445
You may request access, correction, erasure or withdrawal of consent. We may retain information where required by law, to resolve disputes, or to preserve an educational or transaction record.